CIs, internet issues.
Posted: Fri Dec 01, 2023 5:24 pm
Loanshark was complaining about having CIs and blaming it on our provider. Our provider is located in Atlanta.
Here is a screenshot of the mtr to his IP, which is in California, from the server:
Looking at the image, you can see that 6 and 7 "hops," on the left side, show 56% packet losses, you can also see the pings change there as well. If you lookup those two ips on https://www.iplocation.net/ip-lookup, you will see that they are both from New York, nowhere near Atlanta, where our server is located. Note that these ISPs are a backbone, from Unitas Global, and look like they are going through Boston. Not every hop will show. This might not actually be when he was having trouble, that would require more coordination, doing the mtr test while he monitors his game.
So if you happen to live on the other side of NY from our Atlanta server, especially using a backbone through there, a server in Atlanta or Miami might be terribly slow, while a hosting service based in Chicago might work fine, giving the appearance that our NFO server is defective. Note that they are like us, in that they purchase services from other providers.
I had contacted NFO when we had lots of CIs over the weekend just past and there were no network issues in their bailiwig—consider also that it was reported by Duncan that players on Outlaw were having the same issues, using NFO also.
Here is a screenshot of the mtr to his IP, which is in California, from the server:
Looking at the image, you can see that 6 and 7 "hops," on the left side, show 56% packet losses, you can also see the pings change there as well. If you lookup those two ips on https://www.iplocation.net/ip-lookup, you will see that they are both from New York, nowhere near Atlanta, where our server is located. Note that these ISPs are a backbone, from Unitas Global, and look like they are going through Boston. Not every hop will show. This might not actually be when he was having trouble, that would require more coordination, doing the mtr test while he monitors his game.
So if you happen to live on the other side of NY from our Atlanta server, especially using a backbone through there, a server in Atlanta or Miami might be terribly slow, while a hosting service based in Chicago might work fine, giving the appearance that our NFO server is defective. Note that they are like us, in that they purchase services from other providers.
I had contacted NFO when we had lots of CIs over the weekend just past and there were no network issues in their bailiwig—consider also that it was reported by Duncan that players on Outlaw were having the same issues, using NFO also.